The P&M Paignton RESIDENCE - Terms & Conditions.

Superior Room 4 at The P&M Paignton RESIDENCE hotel, Paignton, Devon

Terms, Conditions and General Information

1) Prices are for the room and assume 2 people maximum in double/twin rooms.

2) Prices include breakfast, unless otherwise stated. Breakfast is served in the dining room
    8am - 9am, unless otherwise notified on check-in. Rooms 2 & 6 breakfast can be served to the room.

3) Check-in is between 2pm and 8pm. Earlier or later check-in are not available.
    We do not offer 24hr service. Late night call-out charges apply after 10pm (Min. £20).

4) Standard Rooms 3, 7, 8 & 9 Check-out time is by 10am.
    Superior Rooms 1, 4 & 6 check-out is by 11am and Deluxe Room 2 check-out is by midday.
    These times may be extended at our discretion.
    Extra charges apply at a rate of £10 per hour or part thereof.
    Regular customers check-out is by 11am, except in Room 2 when it is by Midday.

5) Staff are generally available up to 9pm. In the event of an emergency during the night please call
    Piers on his mobile. His number is on our business card – take one from the entrance hall.
    If you do not have your key and require night-time access after 9pm there is a callout charge of
    £20.00. Lost/non-returned keys are chargeable at rates contained in the Guest Information Folder.

6) Assistance dogs are welcome free of charge. We regret we do not accept any other type of animals.

7) We regret we do not cater for children under the age of 18yrs, except by prior arrangement.
     Please phone Piers to discuss.

8) Accommodation prices will vary depending on how you book:
     Where you book through a third-party website, prices may be higher to partially cover the sales
     commission due to the third-party. Booking by phone is the prefered option.

9) Reservations require a valid credit/debit card. Full payment is due on booking.
     We guarantee that your room will be available on the day of arrival.

10) Cancellation - For bookings of one or more rooms:
       In the event of full or partial cancellation within 3 days of 2pm on the date of arrival, or early
       departure, guests will be responsible for payment in full, and,

       In the event of cancellation or partial cancellation 4 days or more prior to 2pm on the planned day
       of arrival there will be an administration charge of 10% of the total booking amount.
       The balance will be refunded within 3 days.

       It may be possible to re-schedule your booking for another time. Please ask. If it is not possible
       then our cancellation policy applies as above.

       Please click here for Holiday Cancellation Insurance.

11) Where reservation/payment for accommodation is by Credit or Debit Card you irrevocably authorise
       Active Leisure Rentals Limited to charge all monies due, including any cancellation, cleaning or
       damage charges, to the card.

12) You and the person booking are jointly and severally responsible for all charges, including but not
       limited to, charges related to damage and excess cleaning.

13) The P&M Paignton RESIDENCE is strictly a non-smoking establishment.
       If we believe you or a member of your party have smoked on the premises you will be charged £200
       and evicted. If after your check-out we are of the opinion that smoking has occured in the room the
       credit/debit card used to make the reservation will be charged. If this is not possible we will use all
       legal means to recover the debt.

14) Your Security is important to us. Only registered guests may enter the property.
       Registered guests have keys. .If you allow unregistered people to enter the property
       you and your party will be evicted without redress and without refund.

15) Booking with us infers acceptance of our Terms & Conditions.

16) We may change our Terms and Conditions without notice, but the price we confirm to you won't
       change.

17) All services are offered subject to availability.